Please read these Terms & Conditions ("Terms") carefully before using Remote Prospect's website or engaging our services. By accessing the site, submitting a form, or entering into a service agreement, you agree to these Terms and our Privacy Policy.
1. Acceptance of Terms
By accessing or using the Remote Prospect website ("Site") or our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
We may update these Terms from time to time. Changes take effect upon posting to this page. Continued use after changes constitutes your acceptance.
2. Services
Remote Prospect provides:
- B2B outbound lead generation campaigns — dedicated SDRs and lead specialists running hyper-targeted multi-channel outreach (email, voice, LinkedIn, SMS) to your ideal decision-makers
- Dead lead reactivation — re-engaging cold contacts in your existing CRM
- Real-time reporting — live dashboard tracking outreach, replies, bookings, and ROI
- AI answering & follow-up services (launching soon) — inbound call answering, qualification, and calendar booking
All engagements are subject to a signed service agreement between Remote Prospect and the client outlining specific scope, deliverables, and pricing.
3. Free Audit
Our free audit is offered with no commitment. You're under no obligation to engage our services after receiving it. Audit results are estimates based on industry benchmarks and may vary from actual outcomes.
4. Performance Guarantee
Engagements include a 90-day performance guarantee. If we don't deliver the results outlined in your service agreement within the guarantee period, we will continue working at no additional cost until we do, or provide a refund of unused service fees. Specific terms apply per your individual service agreement.
5. Fees & Payment
Pricing and payment terms are agreed upon before service begins and documented in your service agreement. Pricing varies based on call volume, services selected, and campaign scope. There are no hidden fees.
6. Client Responsibilities
By engaging our services, you represent that:
- You are authorized to enter into agreements on behalf of your business
- All information you provide is accurate and complete
- You will provide timely access to systems we need (calendar, CRM, phone) for setup
- You will respond to qualified leads we deliver in a timely manner
- You will comply with all applicable laws governing your industry, telemarketing, and customer communications
7. SMS & Communications Consent
By submitting your contact information, you consent to be contacted by Remote Prospect via phone, email, and SMS regarding your inquiry and our services. Standard message and data rates may apply. You may opt out anytime by replying STOP to any text or unsubscribing from email.
8. Intellectual Property
All content on this Site — including text, graphics, logos, design, and code — is the property of Remote Prospect and is protected by applicable intellectual property laws. You may not reproduce or distribute any content without prior written consent.
9. Disclaimer of Warranties
Services are provided "as is." We make no guarantees about specific outcomes — results depend on factors including your industry, location, market conditions, sales process, and business operations. Past client results do not guarantee future performance.
10. Limitation of Liability
Remote Prospect is not liable for indirect, incidental, or consequential damages arising from use of our services or website. Our total liability shall not exceed the fees paid for the specific service in question.
11. Indemnification
You agree to indemnify and hold Remote Prospect harmless from any claims, damages, or expenses (including legal fees) arising from your use of our services, your violation of these Terms, or your violation of any third-party rights.
12. Governing Law
These Terms are governed by applicable law. Any disputes shall first be resolved through good-faith negotiation before pursuing formal legal action.
13. Termination
Either party may terminate the service relationship per the terms in your individual service agreement. We reserve the right to suspend or terminate access to our services if you violate these Terms.
14. Changes to Terms
We may update these Terms from time to time to reflect changes in our services or legal requirements. The updated version will be posted with a new "Last updated" date.